Questions About Mobile Signal Boosters
Are mobile boosters safe?
CE and RoHS approvals guarantee that the product does not contain any hazardous substances.
Will the booster improve my signal if I have no signal?
You would need to have at least one stable bar outside for the booster to improve your signal.
What is a Mobile Signal Booster?
Mobile Signal Booster is a CE, ISO, RoHS certified equipment that improves 2G, 3G, 4G LTE, 5G signals.
How many internal antennas can be connected to one booster?
Up to 8 internal antennas can be connected to one booster, but you need to take into consideration that the internal antenna will provide you with 10 feet coverage (from antenna). And as you split, the signal will get weak, as you are not providing with better signal, but you are splitting the existing one.
In such cases we recommend our customers to provide us with their layout plan, so as we can recommend custom solution.
How long should be the distance between the internal and external antennas?
The distance between the outside antenna and the booster unit should be ≥ 5-metre.
The status of my booster is fine, but still I cannot receive amplification. Why?
In case the readings are correct on the booster, but you still cannot receive a proper amplification, please, provide us with the following information:
- The service you wanted to improve
- The network provider name
- The frequencies and signal strength (please, refer to “how to check the signal strength” questions)
Depending on the case, we may ask for additional information to solve the issue in a better way.
How can I check if the booster will work for me?
Here’s a simple, quick test to check whether your place is suitable for a signal booster. The only thing you should do is check your outside signal strength on your mobile phone.
Here’s how to do it:
1. Find the highest point where you could put the outside antenna (generally on the roof).
2. Check how many signal bars you see on your mobile phone’s display while you are at that highest point
3. If you have 0 bars – contact us for help to make sure you’ll get a sufficiently powerful solution.
4. If you are suffering from poor outside signal strength of 1-2 bars, then our powerful booster kit will come to help you to get out of that troublesome situation and provide 5 full constant bars inside. (Of course, you can also use a standard kit with a high gain antenna, but the quantity of bars won’t go higher than 3-4 bars inside.)
5. If your outside signal strength is 3-4 bars, then we recommended you purchase a standard booster kit with a LPDA antenna upgrade.
6. In case you have 4-5 bars outside, then no upgrade is required as in this case the standard kit’s power will be sufficient enough to provide you with full 5 bars indoors.
7. Measure your property size to make sure the cable set included in a kit will be enough. We offer extra upgrades to help you have an easy set-up.
This booster is specially designed to work with a poor outdoor signal. We offer a high gain antenna and more powerful booster included in the kit. The High Power Booster guarantees 5 constant bars inside your property.
You may still upgrade with more internal antennas and extra cable to be able get a signal in all the corners over your home, office or wherever you are using it.
How many users will one booster support?
We sell high-quality products which are all capable of simultaneously supporting multiple devices. The limit for each booster mainly depends on its output power or ‘dBs’. We have provided a list of devices and their support limit converted to dBs below:
Estimations can also be made using this table:
| Coverage in square metres | Number of supported users |
| Up to 150 sq m | Up to 64 users |
| Up to 300 sq m | Up to 128 users |
| Up to 600 sq m | Up to 256 users |
| Up to 1000 sq m | Up to 512 users |
Should I check the location of my network provider’s nearest tower?
Yes! The standard antenna can accept signal from within 45 degrees. If towers are located on the opposite side of your property than your antenna, you may need to upgrade your system by using an omni-directional pipe antenna so you can receive signal from all locations.
How do I determine the best place to set up my booster?
How to select the best location is described fully in The installation guide. However, if you still cannot find a good place, you can contact us through chat or by email and we will help you with the setup.